Terms & Conditions

  1. OVERVIEW
    This website is operated by Sage Living Home and Décor Pvt. Ltd., having its registered office at: Address: Sage Living Home & Decor Pvt. Ltd. Plot No:1203, 1st & 2nd Floor, Road No:60, Jubilee Hills, Hyderabad, Telangana 500033
    Throughout the website, the terms “Sage Living”, “we”, “our”, and “us” refer to Sage Living Home and Décor Pvt. Ltd. By accessing this website or purchasing from us, you agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations. We reserve the right to update or modify these Terms at any time without prior notice.
  2. ELIGIBILITY
    By using this website, you confirm that: • You are at least 18 years of age, or legally capable of entering into binding contracts under applicable law. • All information provided by you is accurate and complete. • You are using the website in compliance with all applicable laws.
  3. PRODUCTS & SERVICES
    Sage Living offers handcrafted furniture, lighting, mirrors, décor, and bespoke design products. As many of our products are handcrafted using natural materials, slight variations in color, texture, grain, finish, dimensions, and detailing may occur. These are natural characteristics of artisanal products and should not be considered defects. Product dimensions are approximate and may vary within reasonable industry tolerances. We reserve the right to modify product specifications, pricing, availability, or discontinue products without prior notice.
  4. PRICING & PAYMENTS
    All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified. Payments made on the website are securely processed through authorized third-party payment gateways.
    By placing an order, you confirm that:
    The payment information provided is accurate.
    You are authorized to use the selected payment method.

    Sage Living reserves the right to refuse or cancel any order in the event of pricing errors, suspected fraud, or payment authorization issues.
  5. SHIPPING & DELIVERY
    Estimated delivery timelines are provided for guidance only and may vary depending on product type, customization, logistics, and location. Delays caused by external factors including logistics partners, customs clearance, natural events, or unforeseen circumstances are beyond our control. Once an order is dispatched, the customer will receive shipping confirmation details where applicable.
  6. CANCELLATION POLICY
    Orders may be cancelled within 24 hours of placement by contacting us at support@sageliving.in or +91 9121257987. Approved cancellations will be processed within 15 business days. A cancellation fee of ₹500 or applicable payment gateway charges (whichever is higher) will be deducted. Once an order has been dispatched, cancellations cannot be accepted except in cases involving verified manufacturing defects.
  7. RETURNS, EXCHANGES & REFUNDS
    As most Sage Living products are handcrafted, made-to-order, or produced in limited quantities, purchases are generally non-returnable, non-exchangeable, and non-refundable. If you receive a product with a manufacturing defect or transit damage, please contact us within 48 hours of delivery with detailed photographs at support@sageliving.in. Upon verification, Sage Living may, at its discretion: • Repair the product, • Replace the product, or • Issue a refund. Products damaged due to misuse, mishandling, improper installation, or regular wear and tear will not qualify for return or replacement.
  8. INTELLECTUAL PROPERTY
    All content on this website, including text, graphics, logos, photographs, product designs, images, and visual assets, is the property of Sage Living and is protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission from Sage Living.
  9. ACCEPTABLE USE
    You agree not to:
    • Use the website for unlawful activities,
    • Interfere with website security or functionality,
    • Upload malicious software or harmful content,
    • Attempt unauthorized access to our systems,
    • Misuse or reproduce website content without permission.
  10. THIRD-PARTY LINKS
    This website may contain links to third-party websites for convenience. Sage Living is not responsible for the content, policies, or practices of external websites.
  11. LIMITATION OF LIABILITY
    While we strive to ensure accuracy and uninterrupted access, Sage Living does not guarantee that the website will always be error-free, secure, or continuously available. To the fullest extent permitted by law, Sage Living shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.
  12. PRIVACY & COMMUNICATIONS
    By using this website, you consent to receive transactional communications related to your orders and inquiries. You may also receive promotional updates and newsletters from Sage Living, which you can opt out of at any time.
  13. GOVERNING LAW
    These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of courts located in Hyderabad, Telangana.
  14. CONTACT US
    Sage Living Home and Décor Pvt. Ltd.
    Email: support@sageliving.in
    Phone: +91 9121257987
    Website: https://sageliving.in
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