Usage responsibility: Products must be used strictly in accordance with their intended purpose and normal usage conditions. Misuse or improper handling may lead to damage not covered under any warranty or return policy.
Material characteristics: All products made from natural materials may exhibit variations in color, grain, texture, or finish. These are inherent characteristics and not considered defects.
Handling & placement: Customers are advised to ensure proper handling, installation, and placement of products to avoid damage. The seller shall not be responsible for damages caused due to improper use after delivery.
Cleaning & upkeep: Regular maintenance using appropriate cleaning methods is recommended. Avoid exposure to moisture, heat, or conditions that may affect product durability unless specified otherwise.
Safety information: Any specific safety instructions, if applicable to the product category, must be followed by the user to ensure safe usage.
No misleading claims: Care instructions provided are based on general product characteristics. Customers are advised to assess suitability before purchase, as required disclosures must enable informed decision-making.
Damage reporting: Any manufacturing defect, damage, or non-conformity must be reported within the specified return or complaint period, in line with platform policies.
